What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Why can't I use the StoreJet Cloud App to create new folders? What factors could affect the transfer speeds of my StoreJet Cloud? What kind of HDD is recommended for use with StoreJet Cloud 210? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started